The Need-to-Know Before You Go
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UPGRADE YOUR NIGHT
Looking for Premier Parking or access to our VIP Club? Click HERE.
ACCESSIBILITY
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above. Click HERE for more info on accessibility.
COME RAIN AND/OR SHINE The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our social pages for any changes.
GATE TIMES You can usually roll up 60-120 minutes before showtime, but check your specific event page for exact timings.
PARKING LOTS Parking lots typically open 1 hour before the scheduled gate time. General admission parking comes with your ticket. If you want a shorter walk to the venue, an easier exit or oversized parking, check out our Premier Parking options.
DROP-OFF AND PICK-UP AREAS Drop-off & pick-up (including taxis, limousines, Uber and other rideshare services) are only allowed in the marked, designated zone on Amphitheatre Parkway, directly across the pedestrian path into the venue. Please listen to the traffic personnel they are there to help expedite the process. Transportation will be available to assist those with accessibility needs to the main entrance. The Accessibility Shuttle pick-up and drop-off zone is located in the northwest corner of Lot A, near the Shoreline Blvd & Bill Graham Pkwy/North Road intersection.
WHEN YOU GET HERE You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.
MOBILE ENTRY ONLY Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here.
CONTACTLESS PAYMENTS ONLY We’re a cash-free venue. If you arrive without a debit or credit card, head to the guest services booth and they’ll exchange cash for card (for free).
BOX OFFICE The Shoreline Amphitheatre Box Office is closed for the off-season. On weeks when new shows go on sale, the Box Office is open Wednesdays from 10AM-2PM. See below for the next date(s) the Box Office will be open:
- Wednesday, April 1, 2026
THE MERCH Find that coveted merch at our Concert Gear booths located at Plazas Left & Right. For Festival shows, there will be merchandise located throughout the venue.
DESIGNATED DRIVERS Are you the responsible fan tonight? Please visit the information booth located right inside of the entrance gates in the center plaza and you can enjoy free fountain sodas for the night at any of our drink concessions.
RECYCLING You’ll find recycling bins throughout the venue.
CAMPING We kindly ask that you leave the camping gear at home and refrain from overnight parking.
TAILGATING No tailgating is allowed here at Shoreline Amphitheatre. Save the party for inside!
YETI HYDRATION STATIONS Refill your bottles and cups for free at the YETI water refill stations. Join YETI and Live Nation's efforts to reduce waste and stay hydrated.
ITEMS ALLOWED TO BE BROUGHT INTO THE VENUE:
- Small clutch (6" x 9")
- Clear, plastic, or PVC tote bag no larger than 12" x 12" x 6"
- Cameras – nonprofessional only, no detachable or external zoom lenses
- Empty refillable plastic water bottle (no glass)
- Food in a clear, 1 gallon Ziploc bag
- Sealed bottle of water (not frozen) up to 1 gallon
- Small blanket or towel
- Personal fans and misters (misters must be empty upon arrival).
ITEMS NOT ALLOWED TO BE BROUGHT INTO THE VENUE:
- Large or oversized bags, including luggage, duffel bags or backpacks
- Any bag larger than 12" x 12" x 6" will not be permitted. Any bag larger than a clutch MUST BE CLEAR and fit within the specified dimensions
- Chairs / Lawn Chairs (soft seating pads without a hard frame are okay)
- Aerosol products/cans including spray sunscreen
- Alcohol or beverages other than a sealed (not frozen) bottle of water up to 1 gallon
- Animals (Service animals are permitted - find all information about service animals here)
- Any item deemed to be dangerous by the Venue General Manager or Law Enforcement Officers
- Balloons of any kind
- Balls or Frisbees including inflatable items
- Banners
- Blankets larger than 6’x 6’
- Bota bags
- Coolers, including soft-sided cooler bags
- Costumes that resemble public safety uniforms (police, SWAT, fire, security or medical) in any way
- Drones, remote-controlled aircraft, toys
- Eye drops
- Fireworks
- Gang activity; including but not limited to wearing or displaying gang clothing and/or indicia
- Gas masks
- Glass containers of any kind
- Glow sticks
- Illegal drugs/substances
- Large chains or spiked jewelry
- Laptops/tablets
- Laser pointers and air horns
- LED gloves or LED microlights used for light shows
- Liquid makeup
- Markers, pens or spray paint
- Massagers
- Musical instruments
- Offensive clothing
- Over-the-counter medication if not in its original packaging
- Pacifiers
- Professional photo, video, or audio recording equipment including video cameras and Go Pros or action cameras (no detachable lenses, tripods, big zooms or commercial-use rigs)
- Selfie sticks
- Signs larger than 8.5”x11” *size may be subject to change
- Stickers, flyers
- Strollers, baby carriers or wagons
- Stuffed animals or dolls
- Tents
- Umbrellas
- Unsealed tampons or pads (upon entry)
- Weapons, sharp objects or weapon accessories of any kind, real or fictional (including whips, lightsabers, pocketknives, pepper spray, fake weapons/props, toy weapons, etc.)
- Wind chairs, inflatable furniture of any kind
Live Nation reserves the right to adjust Shoreline Amphitheatre policies at its sole discretion or the discretion of artists without any prior notice.