Venue Details

• Tailgating and alcohol in the parking lots are not allowed.
• From the North:
  Take Highway 101 South and exit on Rengstorff Ave (Amphitheatre Pkwy). Upon exiting, make a right at the light. Rengstorff will turn into Amphitheatre Pkwy. Premier parking will be on your left. For regular parking, take a left from Amphitheatre Pkwy onto Shoreline Blvd.
  
  From the South:
  Take Highway 101 North and exit onto Shoreline Blvd. At the signal, turn right towards the Amphitheatre.
  
  From the East:
  Take Highway 101 South and exit on Rengstorff Ave (Amphitheatre Pkwy). Upon exiting, make a right at the light. Rengstorff will turn into Amphitheatre Pkwy. Premier Parking will be on your left. For regular parking, take a left from Amphitheatre Pkwy onto Shoreline Blvd.
• Point and shoot digital cameras are allowed when approved by the artist.
• W San Francisco Set in the heart of downtown San Francisco's South of Market, W San Francisco is adjacent to SFMOMA, blocks away from Union Square and near an eclectic array of boutiques, nightclubs, theaters, and galleries. Lounge in the W Living Room and quench your spirit with a cocktail from XYZ Bar or tempt you palate with modern Californian cuisine at XYZ Restaurant. Getting ready for the big night or need to recover from it? Indulge in a spa treatment at Bliss Spa or relax in the pool with a view of the stars. Guest room perks include wonderful views of the San Francisco Bay Bridge and skyline, Bliss bath products, goose down duvets and pillows, 350-thread count cotton sheets, Terry/pique? spa robes, DVD players, broadband high speed internet access, and Whatever/Whenever service. 181 3rd Street, San Francisco, CA (415) 777-5300 Whotels.com/sanfrancisco W Silicon Valley W Silicon Valley is just minutes to the Shoreline Amphitheatre and Palo Alto. Devour the gourmet cuisine at Relish and sip a few martinis at the eclectic W Bar. It is certainly the place to see and be seen. A luxury, all-suites oasis with details for every desire complete with a spacious living room, kitchenette, Bliss bath products, our W Signature bed with 350-threat count cotton sheets, Terry/pique robes, pillow-top mattress, goose down duvets, DVD and CD players, broadband high speed internet access and Whatever/Whenever service. 8200 Gateway Boulevard, Newark, CA (510) 794-3033 Whotels.com/siliconvalley Hotel Avante 860 E. El Camino Real in Mountain View (650) 940-1000 www.jdvhospitality.com/hotels/hotel/17 Wild Palms Hotel 910 E. Fremont Avenue, Sunnyvale, CA 408-738-0500 www.jdvhospitality.com/hotels/hotel/20 The Westin 675 El Camino Real, Palo Alto, CA (650) 321-4422 www.westin.com/paloalto Sheraton Hotel (625) El Camino www.sheraton.com/paloalto
• Will Call tickets are released two hours prior to show time.
• Items not allowed in this venue include: professional cameras, video and audio recording devices, laser pointers, sharp or dangerous items (weapons, knives, spiked items, chains, fireworks, and mace).
• Restrooms are located throughout the venue. If you need assistance with any of the locations please ask a Guest Services Representative.
• For info on CalTrain, please contact (650) 366-3821 or visit www.caltrain.org. Mountain View Yellow Cab (650) 254-1234.
• A $5.00 per ticket surcharge is added when tickets are purchased through the Shoreline Box Office. This fee is waived on Sundays between 10a.m. - 2p.m. Tickets are available through the Shoreline Box Office in person only.
• Guests are subject to bag searches and various levels of screening subject to artist or management discretion.
• The Shoreline Amphitheatre boasts a great variety of quality food choices to satisfy every guest's taste. Guests must be 21 and over with valid photo identification to purchase alcohol. Along with a wide variety of beers, wine and liquor are also served in specific locations.
• Onsite parking is available for $6.00. Premier parking is available for $20.00.
• Merchandise is available in both plazas at clearly marked stands.
• On-site medical assistance is provided by the volunteer doctors of Rock Medicine.
• Disabled parking is available directly outside of the main gates. Please follow signs to designated areas.
• Camping is prohibited in the parking lots and surrounding streets.
• Group tickets may be available on a show by show basis. Please contact the box office for more information.
• Security is provided by our experienced in-house staff with assistance provided by local law enforcement when necessary.
• Box Office operating hours during the summer season are Monday through Friday, 11a.m. - 2p.m. and on Sundays from 10a.m. - 2p.m.
• There are no refunds and or exchanges for any unused tickets. Refunds are available only in the event of cancellation.
• If you need an interpreter for the hearing impaired, please call the box office in advance at (650) 967-4040 for arrangements.
• To purchase alcoholic beverages, a patron must present valid identification and at least 21 years of age.
• There will be no re-entry once you have been admitted to this venue.
• Smoking is not allowed in this venue. Smoking is permitted in the plaza areas-except for restroom buildings and tents.
• Opened in 1986 and situated on over 60 acres in the heart of Silicon Valley, Shoreline boasts one of the worlds largest tent structures, state-of-the-art sound and video systems, and helpful, friendly staff who make as many as 22,000 people per event feel safe, happy and comfortable. We hope to see you soon at a Live Nation event.
• If you need assistance, please ask a Guest Services Representative upon entering the gates at Shoreline Amphitheatre at Mountain View.
• If you would like to receive information about available positions and job fair information, please contact the Business Office at (650) 967-3000
• Items allowed in this venue include: disposable or digital cameras, low profile lawn chairs (height not to exceed 6?), small bags or backpacks, small umbrellas (tote size), ponchos or rain coats, seat cushions, snack or picnic food in one clear, plastic gallon size bag (one per person), and, factory sealed bottled water (one per person). Note: These guidelines are subject to change.
• Box Office & Ticket Information Contact Information Executive Director: mattprieshoff@livenation.com Operations Manager: aaronhawkins@livenation.com Box Office Manager: maryenriquez@livenation.com Premium Seat Sales Director: debbievilla@livenation.com Sponsorship Directors: mollymanin@livenation.com Office Manager: davethompson@livenation.com Business Office: (650) 967-3000
• Children three and under do not require a ticket.
• The Shoreline Amphitheatre offers ample parking for guests with disabilities in the near the main gates.
• For your convenience, ATMs are located throughout the venue.